FAQ

All Stellar Jewelry is handmade to order.  Please note that due to the natural qualities of gemstones, pearls, and hammered wire, what you receive will not look exactly like the picture. In addition, not all colors appear the same on all monitors. If this sounds horrifying to you, please email me before you order!

Items are usually shipped within 2-4 business days. Occasionally this shipping time may be extended for various reasons.  However, if a delay in shipping is expected, the updated shipping schedule will be posted on the home page.

If you need your order ASAP, please email me to see if I am able to meet your request!

Items are shipped via Canada Xpress post (from Winnipeg, MB). Upon shipment, you will receive a tracking number.

If you are outside the U.S., your order will also be shipped using Canada Xpress post.  Shipping times will vary depending on your destination. A tracking number will also be provided upon shipment.

The shipping cost for all orders regardless of size is a flat rate of $10.

If an alternative shipping method is prefered, please contact me prior to your order so that an accurate shipping price can be provided.